By this stage, we were in mid-winter, and the waders were being used. I started to get some neoprene waders returned. Initially, I wasn’t too concerned, but as the numbers started to increase it was clear that there was a problem. The company that made the waders did not have problems in other parts of the world and I knew this was true as we had done a lot of research into them before I purchased the first order. The reason we had so many problems is that Kiwis are hard on their gear; they hike, they climb banks and venture through blackberry and the like. I learnt a valuable lesson here. This was the reason why a significant amount of the imported gear that frustrated me while I was working in retail was failing.
I needed to take serious action to protect my reputation and brand. I decided to reinforce the crotches and water test every single pair! This turned out to be a momentous task.
Fortunately, my parents lived down a long drive. We made up a water testing station, drying racks and gluing station. The waders had to stay outside overnight under tarpaulins to dry. When I started this the weather had been good for a week or so and looked good for the next week. I had hoped to be finished within a week but I soon realised it was a much larger task than we initially thought. We were testing, reinforcing and re-boxing approximately 30 waders per day. Not a bad number except I had 700 pairs to get through!
Then the bad weather hit, Wellington wind and rain. I was out in the middle of the night tightening up the tarpaulins and making sure that everything was ok. After the stands blew over with 100 pairs of waders on I realised I needed another location to do the job as I had already filled my parent's garage. Fortunately, a mate came to the rescue (with his father’s garage).
With the help of family and friends, I eventually made it to the end of the momentous task.